Terms and Conditions

Welcome to SHINESKIN. These Terms and Conditions explain how you may use our website and purchase products from us. By placing an order, you agree to the terms listed on this page.

Orders and availability

All orders are subject to product availability and order confirmation. If a product becomes unavailable after your order is placed, we will contact you with the available options.

Pricing and payment

Prices are shown in the selected currency and may change without notice. The final order total, including delivery fees where applicable, is shown before checkout is completed.

Product information

We aim to keep product descriptions, ingredients, sizes, images, and prices accurate. Packaging, product details, and availability may vary. Always read the product label before use.

Delivery

Delivery times are estimates and may vary based on destination, courier availability, public holidays, and order volume.

Returns and exchanges

Returns are handled according to our Shipping and Returns policy. For hygiene and safety reasons, opened or used beauty products may not be eligible for return unless faulty or incorrect.

Account and customer information

You are responsible for keeping your account details accurate and secure. We may contact you using the email or phone number provided during checkout.

Website use

You may not misuse the website, attempt unauthorized access, copy content without permission, or use the website for unlawful activity.

Contact

For questions about these terms, contact us using the email or phone number shown in the footer.