Privacy Policy

Your privacy matters to SHINESKIN. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you browse or shop on our website.

Information we collect

We may collect your name, email address, phone number, delivery address, billing details, order history, account details, and messages you send to us.

How we use your information

We use your information to process orders, arrange delivery, provide customer support, manage your account, prevent fraud, improve our website, and send service updates related to your purchase.

Marketing communication

If you subscribe to marketing, we may send product updates, offers, and skincare news. You can unsubscribe at any time.

Cookies and analytics

Our website may use cookies and analytics tools to improve browsing, remember preferences, measure performance, and understand how visitors use the store.

Sharing information

We only share information where needed to operate the store, such as with delivery partners, payment providers, technical service providers, or where required by law.

Data protection

We use reasonable technical and organizational measures to protect customer information from unauthorized access, loss, misuse, or disclosure.

Your rights

You may contact us to request access, correction, or deletion of your personal information where applicable by law.

Contact

For privacy questions, contact us using the email or phone number shown in the footer.